Professional Biohazard Removal to Keep Your Home Safe
A sewer backup is more than a messy inconvenience—it is a health hazard. Sewage (Category 3 water) contains harmful bacteria, viruses, and pathogens that require specialized equipment and antimicrobial treatments to remove safely.
At Countryside Emergency Services, we provide rapid-response cleanup to extract waste, dry your property, and deep-clean the affected areas to ensure your home or business is safe for occupancy.
Why You Need Professional Sewer Mitigation
When wastewater enters your living space, time is of the essence. Standard cleaning methods are not enough to eliminate the invisible threats left behind by sewage.
Our Professional Cleanup Process:
- Immediate Extraction: We use industrial-grade pumps and vacuums to remove sewage and wastewater quickly, preventing it from soaking deeper into your subfloors and walls.
- Biohazard Disposal: We safely remove and dispose of “porous” materials that cannot be fully disinfected, such as saturated carpet, padding, and drywall.
- Professional Disinfection: We apply hospital-grade antimicrobials and disinfectants to kill bacteria and prevent the growth of mold and mildew.
- Odor Elimination: Sewer odors are persistent. We use specialized air scrubbers and deodorizing agents to neutralize smells at the molecular level.
- Structural Drying: After cleaning, we use high-capacity dehumidifiers and air movers to ensure no moisture remains trapped in your floors or walls.
What Causes Sewer Backups?
Understanding the cause helps prevent future disasters. We frequently assist clients dealing with:
- Tree Root Intrusion: Roots seeking moisture can puncture and block underground sewer lines.
- Structural Failures: Cracked, collapsed, or deteriorated pipes (common in older water systems).
- Sump Pump Failure: Often occurring during heavy rain or snowmelt, leading to basement flooding.
- City Main Blockages: When the municipal sewer line clogs, it can force waste back into your home’s lowest drains.
Emergency “Do’s and Don’ts”
If you experience a backup, follow these steps immediately:
- DON’T flush toilets or run water down any drains until the blockage is cleared.
- DON’T attempt to clean sewage with a home vacuum or mop; you risk spreading contaminants.
- DO keep children and pets away from the affected area.
- DO turn off your HVAC system if the backup is near a cold-air return to prevent spreading odors and bacteria through the air.
24/7 Emergency Sewer Response
Don’t risk your health by attempting to clean a sewer backup yourself. Let the experts at Countryside Emergency Services handle the dirty work.
Ready to start your recovery? 
Certified. Insured. Professional Biohazard Cleanup.
Is a sewer backup covered by insurance?
Many homeowners' policies require a specific "Sewer Backup Rider." We can work directly with your insurance adjuster to document the damage and handle the billing process.
What is "Black Water"?
In the restoration industry, sewage is classified as "Black Water." This means it is highly contaminated and can cause serious illness if ingested or touched. Professional PPE (Personal Protective Equipment) is required for safe cleanup.
Can my carpets be saved?
Typically, if a carpet has been saturated with sewage (Category 3 water), it must be removed and replaced to ensure the safety of the environment. We help you determine what can be salvaged and what needs replacement.
